I can save data to the collections in Preview but not in Production, ¿why?
How can I solve this situation?
Hi @SMRK ideally it should not happen.
Can you please send me the project name and the page/collection name on which you are seeing this issue?
Project: SDGESTION.
Page: Create Ticket
Collection: Ticket
It happens with save, update in collections
Stella Maris
Can you try creating new collection forms?
Hi Vishal!
I removed the collection form from the Create Ticket page and generated it again. In Preview it generates the ticket, in Production it does not generate it, the message Ticket not generated appears.
Previously, I published the app in Production.
Ok. Let me check this quickly.
It seems that there is some issue with the form as it has too many fields, not propely created/aligned.
Ex:
Would it be possible for you to create a small form with just few mandatory fields and see if it is working and then try adding more fields?
I will also get it investigated.
Hi Vishal,
I generated, again, the form with the Ticket collection form with fewer fields.
Again, in Preview, I can generate the ticket, in Production, I cannot generate it.
Let me get this checked as this is quite weird behaviour.
What is the resolution here? I am having the same issue, not able to save form data to my collection
URL:
Page Name: Add Input
Project URL: https://custodian-vpp1616.builder.mydrapcode.com/
Collection: Inputs
Event: Add New DER
We just removed the Text Area from the form for now and it started working.
We recently upgraded the UI framework and Text Area is creating some issues. We are looking into it and will let you know as soon as it is fixed.
For now, please use Text field instead of Text Area and it will work.
Does that mean effectively I cannot update the Description field by the form? When I try to use an input field instead of text area, it only allows me to bind to Name or ID
In this case, you will need to change the field type from the collection.
This will be a temporary change untilwe fix it.
On which browser you are using?
Because i just created a dummy data and it worked fine. Form got submitted and data got created in the collection.
Got it to work when using a private window on Chrome - likely a cookies/cached data issue. Thanks!
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Good to know. Let me know if you see any other issue.
And this Text Area one, we are getting it checked.